In historical perspective, Samsung appeared to undergo some market turbulence. Data from earlier periods showcased a 9% decrease in sales and a 24% dip in revenue for Samsung. A study conducted by Counterpoint demonstrated a propensity among consumers towards older iterations of Apple’s iPhones as compared to a Samsung’s recent model, the S5.
Counterpoint’s research, capturing data from 35 markets which embody nearly 90% of global sales, found that the sales of iPhone 5s, an eight-month-old model at the time, stood at 7 million in May, whilst Samsung’s flagship Galaxy S5 sold around 5 million units. The Galaxy S5 was a much newer product, only two months old after its launch in late March. Intriguingly, the iPhone 5s remained robust in sales, even in light of potential upgrades launched in September, likely due to societal fascination with the latest tech releases.
Several trends came into play. Android manufacturers frequently struggled to differentiate their products, besides offering different price points. With the evolution of Android’s user experience and accessibility over the years, it started to level the playing field by enabling smaller manufacturers to make their mark. While this didn’t necessarily equate to producing superior products, it did move the focus from high-end to entry-level users who sought functional, affordable phones, opposed to extra features like Samsung Gear support or advanced sensors.
From a branding and consumer perception point of view, Apple seemed in a league of its own, while Samsung was caught in a sea of android competitors. One interpretation of this shift is that it might have just been a short-lived change, influenced by the iPhone upgrade cycles, or perhaps, the Samsung S5 could not offer compelling upgrade incentives. It’s important to remember, though, that the S5 was the centerpiece of Samsung’s promotional campaign in this phase.
The second, rather grim hypothesis is that Samsung started relinquishing its market grip to rivals. History is a tough tutor, showing us how dominant firms like Sony suffered a major letdown once they lost footing in essential technology segments. Market disruptions echo the TV manufacturing industry’s fate, with cheaper Original Equipment Manufacturers (OEMs) making significant strides, leaving a clear divide between high-end and low-end brands and no space for those in the middle.
This phenomenon also seemed to bleed into the smartphone market. Apple, renowned for catering to the premium customer segment, accentuated its brand positioning, while others mainly resorted to price competition. This setup posed significant challenges to Samsung.
Still, it’s noteworthy that Samsung has demonstrated a formidable prowess for servicing the low-end market. Its steadfast production capacity in creating silicon components over the years was one of its key strengths. Even powerhouses like Apple, despite their immense logistical and production prowess, could potentially find this a tough act to follow. Thus, the question lingers – was this a temporary dip or a harbinger of permanent market change?
The downfall of industry Titans like Nokia or BlackBerry compels prudence when prognosticating the future. It’s the hope of many that Samsung can bounce back, regain its competitive fierceness, and take on the global market rather than just rivaling Apple.
Source: John Biggs/TechCrunch
Updated in 2025 to align with recent developments.
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