Promoting itself as the smartphone network of choice, Airtel seeks to democratize internet access by driving down the costs and increasing the reach of its services. In Nigeria, mobile data utilization still eclipses the use of broadband services. To capitalise on this, service providers continually introduce enticing deals designed to draw a greater number of customers to their networks.
In line with this strategy, Airtel has launched innovative data plans, designed to offer more value for similar costs. Broadening their bandwidth offerings, Airtel customers will now receive up to 30MB of data for just 100 Naira and 7GB for 3,500 Naira over a thirty-day period. Simplifying the activation process, Airtel is providing a special activation code, *141#, enabling customers to quickly and easily subscribe to their preferred data plans.
Additionally, customers paying 500 Naira can now enjoy 750MB of data, a substantial increase from the previous 250MB allotment, with an extended validity period of fourteen days. This further illustrates Airtel’s commitment to offering customers more for their money.
Addressing the device-specific data needs of customers, Airtel has introduced plans customized for Android users. Data volumes ranging from 1.5GB to 7GB are now available at a variety of price points – 1,000 Naira, 2,000 Naira, and 2,500 Naira – catering to a broad spectrum of data needs.
On another exciting note, recent collaborations between Airtel and Facebook seek to offer the Free Basics service in Nigeria. The Free Basics programme allows users to access vital services offline, which according to Facebook’s data, results in increased data purchases by more than 50 percent of users eager to access the broader Internet.
However, this aggressive push by Airtel towards affordable data is due to several challenges complicating the landscape for network operators. Shrinking revenues from traditional media like SMS have spurred companies like Airtel to innovate and look elsewhere for sustainable income.
For instance, Facebook’s instant messaging applications, Messenger and WhatsApp, now process a staggering 60 billion messages daily compared to the globally declining figure of 20 billion SMS. Furthermore, the proposed bill in the National Assembly to hike ICT service taxes, including data and voice, by 9% presents a new challenge. Such additional costs could ultimately burden consumers with inflating bills.
In light of these current developments, Airtel subscribers can take this opportunity to relish in the newly introduced affordable data plans, before potential changes in the tax regime impact the industry.
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