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Home Gadgets

The Repairability Connundrum: A Review of Microsoft’s Newly Unveiled Surface Laptop

Uloma Mary Omolaiye by Uloma Mary Omolaiye
June 30, 2017
in Gadgets, Reviews
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The dynamic realm of product manufacturing has been through a monumental change over time. In past years, consumers could easily mend their malfunctioning computers and gadgets. However, the era of ‘fix it yourself’ seems to be waning, at least when it comes to Microsoft’s newly-released Surface Laptop.

Microsoft recently unveiled this revolutionary device as a competent and robust alternative to the prevalent Chromebooks used extensively in classrooms and workspace arenas. The Surface Laptop stands out with its groundbreaking and exclusive features. This includes a facial recognition camera made possible by Windows Hello technology, a vibrant 13-inch screen, a novel Chrome OS with the option for alternative Windows IOS, up to 16GB RAM, and an impressive 14.5 hours of battery life. All these tantalizing specifications do come at a substantial price, starting at a whopping $999. During the release, Microsoft offered to sweeten the deal by including an appealing $49 upgrade from Windows IOS to the full-blown version of Windows 10Pro.

[INSERT IMAGE: Microsoft Surface Laptop with captions highlighting its features]

Yet, amid all this fanfare and celebration, tech enthusiasts at IFixit have raised a critical flag. They insist that the Surface Laptop is practically irreparable. Any attempts at repairing, they warn, would inflict significant damage and dubbed the device “a glue-filled monstrosity.” This contradicts Microsoft’s claims at the launch, asserting that the product could be repaired or upgraded. Consequently, if the product develops any faults, disposal might be the only viable option.

First and foremost, the Surface Laptop defies traditional assembly methods. There aren’t any screws holding the parts together. Instead, rather flimsy clips bind the components. IFixit, the industry-standard name for computer repair, gave a damning verdict, scoring the Surface Laptop a zero out of ten in terms of reparability.

One might infer that Microsoft does not entertain the notion of parts of the Surface Laptop being disengaged under any circumstances. In stark contrast to typical tech products, the laptop integrated and bonded the CPU, RAM, and the SSD, adding to the complexity of repairability.

The product’s user base seems to echo IFixit’s conclusions on the repairability front. Reports of faulting Surface Laptops, even under warranty, being replaced instead of repaired, only substantiate these claims. The non-removable battery of the Surface Laptop could be a significant contributor to this irremediable nature.

This poses a critical question to potential buyers: Would you overlook the Surface Laptop, no matter how feature-rich or powerful, considering its lack of serviceability?

[INSERT IMAGE: Irrepairable Microsoft Surface Laptop]

The bold evolution of technology often comes with its fair share of challenges, and the repairability of modern devices like Microsoft’s Surface Laptop seems to be one such obstacle. As potential buyers, the decision to prioritize features over serviceability is a critical factor to consider.

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Uloma Mary Omolaiye

Uloma Mary Omolaiye

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