Twitter CEO Solicits User Suggestions for 2017: The Top-Requested Features Revealed

CEO of Twitter, Jack Dorsey, recently interacted with his users directly – he turned to his own Twitter account to seek suggestions on the platform’s improvements for 2017. As is the norm, the Twittersphere was quick to react and here are some of the pinnacle proposals:

First and foremost, a recurring demand was for an ‘Edit Button’. This desire became publicized when celebrity influencer Kim Kardashian requested a similar feature last year. The ‘Edit Button’ has been a thing of hot debate for a long time, with many users deeming it long overdue. Yet, Twitter’s response indicates a cautious approach. The platform argues that the delay in implementing the feature stems from the fact that embedding tweets could become problematic if they could be retroactively changed. As a countermeasure, it seems they’re contemplating allowing minor edits, such as spelling corrections, within a brief window after posting.

The second key suggestion was the introduction of a ‘Bookmark Button’. Users are seeking a hassle-free way to revisit specific tweets.

Thirdly, users suggested Twitter should focus on improved safety measures and provide robust tools to report and combat online bullying. This topic is not new to Twitter. Attempts at selling the platform were allegedly thwarted due to concerns over rampant unchecked online abuse. Despite Twitter vigorously working to restore its image by removing controversial accounts proactively, many feel the company has been playing a long-winded game of catch up. A resonating example cited was the case of comedienne Lesley Jones who fell victim to racial abuse on the platform and was only acknowledged when she threatened to quit.

In addition to these prime requests, other suggestions included implementing a ‘Save Button’, allowing multiple timelines based on user interests, and improved threading for conversations.

This open dialogue stimulated by Jack Dorsey has given discerning insights into the user’s perspectives on platform improvements and raises the question – will Twitter take these suggestions on board for a more user-centric 2017? Only time will tell.