Anthropic has confirmed a worldwide outage affecting its Claude AI chatbot and related services, leaving thousands of users unable to access the platform on Monday.
According to the company’s official status updates, the incident was first flagged at 11:49 UTC, with error rates elevated across Claude.ai and other interfaces. Anthropic acknowledged the disruption and said its engineering teams are actively investigating the cause.
Users globally from Europe and India to Africa and the U.S. reported encountering HTTP 500 and 529 errors, login failures, frozen prompts, and interrupted sessions when attempting to interact with Claude. Screenshots circulating on social media showed standard outage messages such as “Claude will return soon. Claude is currently experiencing a temporary service disruption.”
The outage also impacted access to Claude Code and other connected services, although some reports indicate that Claude’s API remained operational during parts of the disruption.
Anthropic’s status page confirms the elevated error condition and notes that teams are working on resolving the issue, although no timeline has been provided for restoration.
Users worldwide took to outage tracking sites like Downdetector, where reports surged as the chatbot stopped processing requests, while others described the interruption as widespread rather than isolated to specific regions or applications.
This incident arrives amid growing reliance on advanced AI assistants in both professional and consumer contexts, underscoring how service disruptions in high-demand AI platforms can ripple across global workflows.