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Home General App

ChatGPT Mobile App Sees Drop in Usage and Downloads

Akinola Ajibola by Akinola Ajibola
October 18, 2025
in App, Artificial Intelligence
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In Brief
  • Fresh app intelligence indicates that ChatGPT’s daily interaction is softer and its download growth is dropping steadily, which is cooling the app’s mobile momentum.
  • A recent analysis of download trends and daily active users by third-party app analytics firm Apptopia indicates that ChatGPT’s mobile app growth may have reached its...
  • Based on percentage changes in new global downloads, its calculations show that after April, the growth in new users decreased.

Fresh app intelligence indicates that ChatGPT’s daily interaction is softer and its download growth is dropping steadily, which is cooling the app’s mobile momentum. A recent analysis of download trends and daily active users by third-party app analytics firm Apptopia indicates that ChatGPT’s mobile app growth may have reached its peak, with user gains plateauing and global download numbers starting to decline. Based on percentage changes in new global downloads, its calculations show that after April, the growth in new users decreased. This represents a change from the app’s previous, rapid adoption speed to more measured levels.

Over the past month or so, the company’s analysis of the growth in daily active users (DAUs) worldwide has shown that the statistics are starting to level out.

Despite the fact that October is just halfway over, the company reports that its global downloads are on track to decline by 8.1% month over month.

This is a look at download growth, not download totals, to be clear. ChatGPT’s mobile app continues to do well in terms of the sheer volume of new installs, with millions of downloads every day.

The overall growth rate of an app may be slowing down, though, if the download increase stalls. Changes in ChatGPT’s AI model’s properties and heightened competition may be the cause of this issue.

Instead of a catastrophic collapse, the headline refers to declining growth. Millions of new installs are still made on ChatGPT every day worldwide, albeit the rate has unexpectedly decreased. According to that data, further investigation shows that the average sessions a user starts have decreased by about 20.7% since July, and average time spent per daily active user in the United States, whose usage trends tend to foreshadow those across the world, has decreased by about 22.5%.

This suggests that ChatGPT users in the United States are using the app less frequently and for shorter periods of time each day. This period has also seen a decline and stabilisation in user turnover in the United States, suggesting that the app is now keeping its core users and seeing fewer people who visit for a short while to try it out before leaving.

When contacted for comment, OpenAI did not reply.

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The situation could have been influenced by more than just reaching its climax. Along with competition from Google’s Gemini, this also involves changes in user involvement after an April update that was intended to lessen the sycophantic nature of the chatbot’s AI model. GPT-5, which was released in August and was reportedly less personal, was another example of this.

Apptopia points out that prior to the dramatic ascent of its rival, Google’s Gemini, which soared to the top of the rankings in September as a result of the launch of Google’s new AI image model, Nano Banana, ChatGPT’s average time spent per DAU and average sessions per DAU metrics were heading lower.

Gemini’s expansion may have contributed to some of the recent declines in ChatGPT’s primary KPIs, but the company claims that this does not account for the general pattern.

Furthermore, Apptopia notes that it might have indicated that users were becoming more proficient with their ChatGPT questions if the average time spent per DAU (rather than the average sessions per DAU) was declining. However, given that both are declining, that is not the case.

Rather, the ChatGPT app may have passed its experimental stage and is now ingrained in users’ daily lives, according to Apptopia. The app is probably being used when people need it or remember to use it, as opposed to when it was first released, when usage was higher.

As with other well-known mobile apps, OpenAI will need to make an investment in app marketing or add new features in order to increase some of these key KPIs once more. Its growth is no longer dependent on novelty alone.

How Mobile and Other Media Could Help Growth Accelerate Again

OpenAI should also focus more on deeper workflow connections, richer multimodal tools, and faster speeds to rekindle habitual use. It would become more integrated into daily life with faster start times, more intelligent offline functioning, and utility-grade camera-plus-voice interactions. Furthermore, episodic usage can be transformed into routines by features that retain context between tasks, such as the ability to “follow me” between your desktop and phone.

Expect more targeted lifecycle marketing, user-friendly packages with productivity suites, and enticing collaborations with carriers and device manufacturers that surface or preinstall the app during setup. Light gamification can also be effective when done right, as seen by language learning and fitness applications that employ goals and streaks to create routines. User trust, inference costs, and safety policies must all be considered in any effort to prevent undermining the brand’s primary value offer.

A hardened core, less tire-kicking, and a lower daily intensity are all indicators of ChatGPT’s mobile footprint naturally settling. This means that in order to push engagement beyond its current plateau, new capabilities and more intelligent distribution are required. In summary, the novelty stage is over, and now is the moment to capitalise on the depth and ongoing usefulness of the product.

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