PowerBeats Pro 2 Won’t Offer Heart Rate Tracking or Music Controls

The Powerbeats Pro 2 exercise buds are excellent at playing music and connecting to different gym equipment to measure heart rate, but they can’t do both at once. This is bad news for anybody expecting the device would replace their chest strap at the gym. Not on iOS, anyhow.

Despite being advertised as being able to pair with exercise equipment to provide heart rate data at a glance and in a review of the buds, YouTuber DC Rainmaker brought attention to the problem whereby anyone who had bought this product is unable to concurrently maintain a Bluetooth connection to a phone for music playback. Fitness enthusiasts rely on Rainmaker for his thorough heart rate and GPS testing, and he claims that Apple verified and has now acknowledged the problem. The Verge also requested more information, at first, they did not get a response right away. However, In response to DC’s inquiry, Apple stated in an email that “you cannot listen to music with your iPhone while also paired with the gym equipment for heart rate.”

Unfortunately, throughout my testing, a user was unable to connect the Powerbeats Pro 2 to the cycles or treadmills at a neighborhood gym (as it’s difficult to get any peripherals to connect to the old equipment there). In any case, forcing people to select between music and heart rate on exercise equipment is illogical. Consolidating workout accessories is the main attraction of adding heart rate to headphones.

The identical problem has been brought up by a number of Reddit members. Users are forced to pick between exchanging heart rate data with gym equipment and listening to music on their phones, but not both at once.

The Powerbeats Pro 2 don’t measure heart rate as accurately on iOS applications as they do on Android apps, according to Rainmaker and other fitness gurus like Shervin Shares. During a press event, Apple and Beats informed The Verge that at launch, just seven partner apps—Runna, Nike Run Club, Open, YaoYao, Slopes, Peloton, and Ladder—were able to use heart rate capabilities on iOS. We were informed that while Apple intends to increase the number of partners in the future, heart rate tracking is not compatible with applications like Strava, Zwift, or even Apple’s own Fitness Plus.

Additionally, DC’s evaluation brought to light ongoing problems with HR detection when Powerbeats Pro 2 is used with Apple devices. Although DC and other fitness testers had trouble getting the heart rate feature to perform properly with different iPhone apps, Apple touts the $249.99 earphones as being interoperable with both iOS and Android platforms.

The heart rate feature in iOS partner applications should activate on its own without the user’s intervention. Vitoria Song, a writer with TheVerge stated that she only used the Powerbeats Pro 2 for low-to-mid-intensity exercises like yoga and strength training, but she had no problems with accuracy or connectivity when trying with Peloton and Ladder on iOS.

Another user also said that when he first started using the Apple environment, he tried to utilize Zwift on my Mac, but it wasn’t picking up the heart rate sensor,” DC revealed. “The Strava app didn’t work when he tried it. The Peloton app didn’t work when he used it. The Wahoo Fitness app didn’t function either. The Nike Run Club app didn’t even recognize the item when tried. He added that “It’s at this point he decided to give up on my beloved iPhone and just went straight to an Android phone.”

The earbuds are compatible with any Android app that supports a Bluetooth heart rate tracker, thus Android users are not affected by these app restrictions. It might be argued that all of this stems from Apple’s desire for its ecosystem to “just work” and the issues that result from it. For instance, the buds are set up such that, even if you would rather use the Powerbeats, the Apple Watch’s heart rate information will always take precedence when you pair them with it. There is no choice for users. However, the buds do not impose such restriction on other third-party heart rate-tracking headphones, such as the Sennheiser Momentum Sport or chest straps.

Oddly, the Powerbeats Pro 2 heart rate feature functioned instantly across a variety of fitness applications when moving to Android devices. Additionally, it doesn’t seem like DC’s review unit’s flaw was the cause of this. Other tech reviewers, such as DesFit and Shervin Shares, have also found similar problems and have turned to Android handsets after being unable to obtain trustworthy heart rate data on iOS.

DC’s testing revealed substantial data dropouts and erroneous readings throughout both indoor cycling and outdoor running sessions, raising questions about the accuracy of the heart rate itself.

We pointed out in our review that the Powerbeats Pro 2’s heart rate feature isn’t very helpful, especially for athletes who use Apple Watches or want the most control over their heart rate peripherals, for these reasons as well as the fact that viewing the device’s heart rate data in the Health app is cumbersome.

On February 11, the Powerbeats Pro 2 was unveiled, bringing with it a number of additional functions like heart rate tracking, transparency mode, and active noise cancellation. According to Apple, the earbuds have undergone more than 1,500 hours of testing on 1,000 athletes; nonetheless, the apparent practical constraints indicate that Apple’s implementation may not meet the expectations of some users.

Powerbeats Pro 2 comes in Electric Orange, Hyper Purple, Jet Black, and Quick Sand, and retails for $249.99. Have you experienced the same problems with the earbuds? You can share your comments as well in the section part.